The way that you market your brand can involve much more than increasing numbers of sales and customers. Your marketing strategy is also a way to present an image of your brand in the mind of your target audience. How do you want your audience to interpret the core values of your brand and what your company is really about?
Brand values are a permanent part of your business even while advertising strategies, logos and products are constantly changing. Your values define your company in ways that potential customers can identify and connect with. A business that focuses on their brand values will be able to communicate more effectively with a coherent message through their marketing plans.
If you haven’t taken some time to think about what your brand values are then it might be a good idea to consider what your company represents and what you want your audience to know about you. Brand values matter because customers are constantly interacting with brands online and through social media. They need to understand your brand image and see more than just a picture of a product in order to become loyal followers.
What are Brand Values?
At the core of every company should be a set of brand values that influence everything from their brand’s look, voice, message and relationships to customers. Your brand is more than just your logo and visual identity, it involves your company’s personality, purpose and overall mission. Without brand values guiding your message your company will just seem like any other business vying for people’s attention.
A good way to start developing a set of brand values is to think about what is important to you and your business and make a list. You can think about what you care about, the negative things about other brands you want to avoid and the experience you want your own customers to have. Brand values can also mean standing for something that you feel your company can offer people.
Brand values can be any number of things that people associate with a company and their products. Does your brand focus on making natural and humane products? Do you donate a portion of your profits to charity? Do you care about innovation and change or social issues?
Your brand values don’t necessarily have to mimic another established brand in order to be successful. They need to be true to your company and what makes your products or services unique. Once you have made a list of what your brand cares about and what you stand for you can condense it down to one or two phrases that truly define your brand values.
Including Brand Values in Advertising
Once you have determined your company’s values and the image that you want to present to your audience, you can start working on communicating this message. It is important to remain consistent with your values and represent them in every way that you possibly can so that people recognize and remember what your business is all about. Being consistent about your values at all times can keep your brand more trustworthy and reliable in the minds of customers.
Being consistent about your message does not necessarily mean that all your ads and social media channels need to look exactly the same. You can have variety in your marketing strategies but make sure that your core values are reflected in the voice and message of your ads and social media posts. The look and imagery of your brand may continue to evolve but the values they communicate should always remain the same.
Whenever you are designing an ad or working on your marketing plan, you can use new and interesting ideas but also think about how they are related to your values. When you write taglines, text for your website, social media posts and other messages make sure your values are somehow reflected in what you say. Your values are what will help people remember you and they will begin to associate positive qualities with your business.
A company’s brand is much more than just external aspects that present an image or a voice. People will be willing to pay more for a brand that represents values that they agree with or care about themselves. A business that stands for something is more likely to win loyal customers and their message will spread to a bigger audience.
Looking at other successful company’s ads can give you an idea of how their values are represented in everything they do. When you understand how brand values are at the center of every advertising strategy it will help you develop your own technique and skills in marketing. If you always consider your brand values you will create more relatable and effective ads that speak to the people you want to reach.
Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.