Some small businesses may not be aware of how video marketing services can greatly benefit their online reputation. Let’s take a look at 3 ways videos can help your business:
1) Improve Customer Relations – Videos are a great platform to do webinars, short Q&A’s, tutorials and more. In these cases, the content is free and easily accessible so that you help establish your company as a credible source of information when customers need more assistance. On the other hand, some larger companies (Domino’s and Playstation) have used videos as a medium to quickly apologize and address unhappy customers. Either way, it helps to utilize and integrate a different form of communication via video.
2) Enhance Brand Awareness – When you create videos, this shows passion and knowledge that you have for your specific industry. Not to mention that putting a face to your business helps establish trust and a genuine representation of your company. (Just think of what Matt Cutts represents for Google and Rand Fishkin for SEOmoz.)
3) Reach a Larger Audience – If you’re interesting in using video ads to promote your business on YouTube, that’s now possible! In a way, it works like Adsense, where a company can bid on keywords that are related to their business. With more users on YouTube, don’t expect this ad trend to disappear. This is an area that small businesses can really embrace to find relevant customers.
Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.