5 Signs Your Website Hosting Company is Unreliable

5 Signs Your Website Hosting Company is Unreliable

Where your website is hosted can be just important as any other part of your marketing campaign. Without reliable service, your site might not be seen when it really matters, including holidays and other important high traffic days. Here are some signs of an unreliable web host, if any red flags come up, it might just be time to switch!

1) Offering deals that sound too good to be true:  Are you signing up for plans that only “cost” $1 a month or come with unlimited bandwidth? While these things sounds great on the surface, make sure you know what you’re getting yourself into. For example, buying the bare minimum package and having to add more services (which can really add up).
Having an unlimited plan sounds great, but is everyone receiving the same deal? At some point, traffic can overload servers and your unlimited plan may result in a lot of website down time.

2) Slow website loading time: Sometimes, having a big or super busy website can slow down your load time. Other times, your hosting company just might be overloaded, causing your pages to slow down and deter visitors. Check out Google PageSpeed Insights to see what the problem is.

3) Bad reviews and reputation: Do your research and check out what customers have to say on review sites. It’s understandable to have a few bad reviews but if the overwhelming majority is negative, it’s not really worth it to save yourself a couple of bucks each month for a semi-reliable host.

4) Unreliable customer service: Is your web hosting company closed on weekends? Do they keep you on hold for hours when you’re trying to call? A reliable company offers support when you need it and through different ways: email, phone, online chat, forums, social media and more. Don’t limit yourself on when you can talk to your web host.

5) Bad Advice: Some web developers handle the hosting aspect for you, but they can also offer very risky advice. For example, I recently heard a client was advised to let his domain expire and then re-purchase it! All because the developer was too lazy to get the login information needed to renew the site…

Learn more about reliable website hosting and call Emarketed for a free consultation today.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Slow Website? Find out Why with the Dotcom-Tools Speed Test!

Slow Website? Find out Why with the Dotcom-Tools Speed Test!

No one likes a slow website. In 2008, this was somewhat acceptable, but in 2018 where most people have blazing fast internet in the palms of their hands, patience has dwindled for slow-loading websites.

Nowadays, most people expect websites to load in under 3 seconds, and there’s a significant amount of research showing that people will bounce or abandon a site very quickly (and not return) when the load time exceeds 3 seconds. In addition to users disliking slow websites, search engines like Google also factor website speed into their ranking algorithms and demote slow sites in the search results. Therefore, having a speedy website is a must!

What Can Be Done About Slow Loading Websites?

Most people know that slow loading websites aren’t good, but they have no idea how to fix them or where to start. This presents a big problem, because most sites that could be fixed by simple optimization sit and remain slow because their owners don’t know where to begin.

According to Web Hosting Buddy, there are a variety of causes for slow-loading websites, such as poor quality web hosting companies, overloaded servers, large images, unoptimized code, DNS issues, and other problems.  

Luckly, Dotcom-Monitor offers a free suite of testing tools on Dotcom-Tools.com, including a website speed test that runs from 25+ locations around the world. No other tool like this exists online, and it’s a great resource because it’s completely free to use.

How to Test With Dotcom-Tools

  1. Visit https://www.dotcom-tools.com/website-speed-test.aspx and input your How to Test With Dotcom-Toolswebsite’s URL. You can test your home page or specific inner pages.
  2. Complete the quick captcha, and then choose your browser type. Dotcom-Tools offers 7 different browsers types, including iOS and Android for testing mobile-responsive websites.
  3. Choose your testing locations, then click “Start Test.” The test will begin running in a round-robin fashion from all of the various datacenters around the world.
  4. View your detailed results by clicking on the page load time. This will generate a waterfall chart where you can see every single element on the page, the size, and how long it took to load.
  5. Analyze the waterfall chart to see where you can make improvements. Large images, long wait time, lack of caching are all areas that can commonly be improved.
  6. Click on the “Summary” and “Performance” tabs to see a breakdown of the best and worst performing elements, including various charts and graphs that help summarize the information.
  7. Finally, click on the “Host” tab to see where externally loaded resources are hosted and the performance of these elements.

Running a speed test with Dotcom-Tools will give you an incredibly accurate picture of why a particular website is slow and how to fix it. This is something that you should consider when looking at improving the performance of any website instead of flying blind. Next time your website is running slow, be a data driven webmaster and use a speed test like the one at Dotcom-Tools.com in order to ensure that your site is running as fast as it should be.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Thinking About Saying No to GoDaddy?

Were you affected by GoDaddy’s outage this past Monday? Millions of websites were down due to an Anonymous hacker, although GoDaddy claims that the down time was caused by internal errors… Nonetheless, unhappy customers took to Twitter to complain, curse and swear off the service altogether. GoDaddy has offered 1 month of free service to customers but it might be too little, too late for the company.

no to godaddy

GoDaddy has been no stranger to controversy, especially when it comes to their marketing. The company is best known for their spokeswoman, Danica Patrick and putting scantily clad females on screen whenever possible. The downside on relying on “sexy” commercial ads is that it probably isn’t enough to boost GoDaddy’s credibility as a reliable web host. Another point of controversy was when GoDaddy openly supported SOPA until an influx of customer complaints came in. The company quickly reversed its position of supporting the Stop Online Piracy Act.

As an online marketing firm, we deal with many, many different web hosting companies. HostGator is an excellent alternative option that has been reliable for us over the years. Some benefits of choosing HostGator include: affordability, user-friendly control panel, accessible customer support and quality service.


Let us know what you think of GoDaddy, HostGator or any other website hosting services that you would recommend.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Web Hosting Solutions for Small Businesses

Website hosting is an important but often overlooked step when preparing a new site. Whereas some may think to find the “cheapest” option available, it helps in the long run to choose a company that can accommodate your business needs. Cheap is cheap and you get what you pay for in web hosting. That doesn’t mean that you have to pay a monthly fortune… but instead, be more aware of the options you have and the ones you should look for:

Reliable servers – Does the company have a good track record? Search the company name + reviews to find out what other customers have to say. When your site is hosted on an unreliable server, your site may go down. Your site could even be hacked and injected with virus – not a fun thing to deal with or explain to clients!

Watch out for hidden fees – While some companies offer a low upfront fee, they may try to tack on additional costs when you need something else. For example, fees for email, website backup, and fees to transfer a domain – which is something that should commonly be included in the price you initially pay.

Customer service that’s readily available – Nothing’s worse than seeing that your website is down and having no one to help you out. Let’s say you sell jewelery online and your site is down during peak-Valentine’s Day buying hours. During this precious time lost, you will be losing potential customers and there’s nothing that you can do to make it up, except prepare for precautions in the first place. In a more serious scenario, imagine that the company operates on limited hours and is not open during the weekends. Who will be there to help you when you need assistance? Can your business really afford to wait?

Flexible options – All small businesses are not alike and understandably so, you should have a variety of different hosting options. Make sure that you don’t get locked into something that you don’t understand clearly and that there is room for upgrades or downgrades, if necessary.

Here are some helpful resources to check out before you choose a web host. And if you need the opinion of a website marketing firm, we’re always here to help!

10 Worst Web Hosting Providers as rated by About.com readers
Website Hosting Buying Guide by CNET
Web Hosting Reviews – 7052 Web Hosting User Reviews

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.