As if organic search isn’t frustrating enough, there’s also the issue of local search aka those A through G map listings that show up within blended results. These listings are based on a different algorithm than normal search, although it’s often thought that the two influence each other.
Check out some resources as you’re working on creating or updating your business and don’t forget these important do’s and don’ts. Make sure to read carefully because one wrong move can seriously screw up your local listing!
– Use a standard format of all your contact information, including business name, URL, phone number, address (using st. versus street or suite vs. # & etc.)
– Create only one listing for each physical location
– Use a real phone number (although it’s tempting to use an 800 or tracking number to track calls)
– Use the same information/format and claim other non-Google listings (Bing, Yahoo, Yelp, YellowPages etc.). Google often pulls information from these sources to create or validate your business listing
– Use the correct categories and optimize your descriptions, photos
– Create multiple listings for a single physical location
– Use virtual offices and use different information for different listings
– Hijack competitor listings with false information
– Post fake reviews for your business or solicit an unnatural amount of reviews during a short time period
– Let local search marketing “experts” control your local accounts. Some companies use tracking numbers that could jeopardize your listing and might not even give you logins if you eventually decide to discontinue their service. Make sure you know what you’re signing up for!
If you’re lucky enough to have just one real location, you don’t have much to worry about. It’s a problem once you move, have multiple locations, have listings that have merged with incorrect information. Local listings can be a pain but patience and consistency are the key to getting things figure out. Read more about troubleshooting for Places here.
Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.