Even after you reach the oh-so coveted #1 spot in search engine results page, your work is not done! Here are a few things that you still need to keep an eye on to make the most of your top ranking position:
Customer service – Are you ready to pick up the phone and help potential customers? Wait… before all that, make sure that your contact information is easy to find and up to date. If you use contact forms and have undergone recent site changes, check them to make sure that they still work work! There’s nothing worse than a customer inquiry that goes unanswered.
Search engine friendly web design – A well-optimized page and consistent SEO will help you maintain good rankings. This means that the search engines see that your site/pages are relevant with corresponding keywords and what business owner wouldn’t want that?
Search user friendly – Many sites have a bad habit of being too cluttered with content and other media. While these pages may help your SEO efforts, they can deter users. Content should be easy to find in appropriate sections so that your site is user-friendly. Imagine ranking #1 for a competitive keyword only to have users bounce away quickly from your site because they can’t find what they need!
PR and personality – Whether you utilize social media marketing or other forms of PR, it’s important to throw your brand name out there once in awhile. Press releases and social media not only help show your relevancy in your field but it also helps bring a personal touch to your business. Even in today’s world of overreliance on telecommuting and email, people do like to see the human side of your business. And yes, I think that you can also accomplish this with regular blogging.
What do you think are some other ways you can improve your site/marketing after reaching the #1 spot in SERPs?
Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.