Missing Out on Mobile Technology?

Missing Out on Mobile Technology?

Digital marketing encompasses a broad spectrum of different strategies that all contribute to increasing brand awareness. If your marketing plan does not include mobile technology in any way then you may be missing out on a key component of your campaign. Customers engage with brands across an increasing number of devices and incorporating mobile technology into your marketing can provide a big boost in visibility.

The way that customers find products has been shifting toward mobile in recent years and now the majority of retail purchases actually happen on mobile devices. More businesses are embracing apps as a way to reach their customers and increase business by making it easy for them to purchase something on their device. They are also incorporating mobile technology into purchasing items in-store as well for the convenience of customers.

Some interesting ways to incorporate mobile technology into marketing can include providing personalized discounts to a user’s mobile phone or notifications after a purchase to review the experience. Finding unique ways to engage customers through the use of their mobile devices can keep them connected to your brand. Mobile content should target customers based on what they want to see at the right time and their current location.

In using mobile technology it is important to be able to provide content across all channels that customers subscribe to. Content also needs to be timely so that it can encourage customers to make a purchase through their mobile device. Getting more involved in mobile technology can help your overall marketing efforts because it will influence people and reach them in a more immediate way.

If you haven’t yet embraced mobile marketing then it is time to move toward new technology as a tool to increase customers and provide them with what they need.

General Data Protection Regulation (GDPR) Update & What You Should Know

GDPR

I’m sure you’ve seen some emails come in from various companies with updates to their privacy policy over the last few weeks.  If not you might be on a remote island with no Internet connection. 😉 These emails all have to do with the upcoming changes in the EU.

We are quickly approaching the European Union’s deadline of May 25th for the new data protection law. Even though the changes take place in the EU the impact is global.

The below info is meant to help with this transition. But it’s important to know that I’m not an attorney so please check with your attorney or legal team to make sure that your business is in compliance with this new law.

GDPR (General Data Protection Regulation) — What is it & what does it mean for you?

Well this has been a long time coming and we’ll most likely see something in the United States as well soon. With all the security breaches over the last few years the EU decided to tighten up the rules for companies that collect data. In the end this gives more control to the end user. Finally! 🙂

First of all the changes will impact your business if you collect any data whether it be through tools like Google Analytics  if you’re tracking who visits your website or MailChimp if you have an email signup form. The EU has a great infographic that explains this.

What does it mean to be GDPR compliant?

In short, GDPR’s purpose is to give people more power to protect their personal data, and it requires businesses who collect that data — whether it be names, addresses, email addresses, phone, IP, etc — more transparency on when and how it’s used.

Here is what you need to do:

  1. Tell them who you are when you collect any data,
  2. Get clear consent to process their data,
  3. Allow people to access their data,
  4. Inform people of data breaches,
  5. Give people the right to be forgotten, 
  6. Give people the option to opt out of direct marketing that uses their data,
  7. If you use “Profiling” to process applications there’s a bunch of new rules,
  8. Use extra safeguards for sensitive info like health, race and more.

What should I do now?

Well, that part depends on your situation. You may need to bring it to your legal team if you operate internationally, or have a lot of moving parts. You should probably review this helpful infographic/website to get familiar on how it might effect your business.

If you use WordPress, there is team of core developer that are working together to help plugin developers quickly get up to code. You can read more over there as well (https://www.gdprwp.com/).  Next, you’ll need to evaluate the process for data collection, how you make it accessible on-demand, and update your Terms of Use.

What we’re doing

We’re updating our privacy policy to be in line with the changes and making sure that our newsletter signups are compliant. Right now we’re collecting emails when people download our resource guides and that can be deceptive since we don’t explicitly tell them we’ll be emailing them our newsletter. We also have a call scheduled with our attorney Jon Tobin with Counsel for Creatives to talk more about this to make sure we’re covered.  We’re also going into Google Analytics and selecting the date range for the data retention option so it’s in compliance.

If you’d like to hire us to do an audit of your site to make sure it’s in compliance or implement the changes I’ve suggested above please reach out today!

When to Outsource Your In House Marketing

When to Outsource Your In House Marketing

As a business owner there are different options for how to approach your marketing strategies based on what will be more effective for your company. At some point you may have to decide between creating an in house marketing team or hiring an external marketing provider. Digital marketing can be crucial so making the right choice can strongly influence the success of your business online.

There are many different things to consider when you are deciding whether or not to outsource your marketing campaigns. Analyzing your business’s current needs and plans can help you get a better perspective on when you should choose to outsource. Looking at the pros and cons of outsourcing can also be a good way to make a decision either way.

There are many advantages to having an in house marketing team but if you are a smaller company and don’t have the resources to run your own digital marketing strategy then outsourcing might be the better option. An established marketing provider has more experience working with a business like yours and will understand how to approach your digital campaigns.

A new startup business that has no experience with marketing will need to outsource so that they can get started and not spend too much time or money on figuring out a strategy that will work. A marketing provider can get more immediate results and get your digital marketing plan up and running quickly. The main thing to consider if you are planning to outsource is to find a marketing company that fits within your budget and will not charge more than your business can afford.

Outsourcing can be a great option for smaller companies that need help with their marketing or any business that wants someone with more experience and expertise to handle their ad campaigns.

Should I Diversify My Clientele or Stay Niche?

Should I Diversify My Clientele or Stay Niche?

There are a lot of pros and cons to remaining a niche company or deciding to branch out and reach a broader audience. Some businesses find that their niche works perfectly for them and helps them stay true to their brand. They do one thing well and can focus on that rather than trying something new that could potentially fail or alienate their audience.

However, some companies might be more interested in converting new clients and feel too limited by having only a niche audience. A niche business can have steady and reliable income but a business that wants to expand will find that being too focused can hold them back. One of the dangers of being niche can also be that people lose interest in your products over time and by not diversifying you are leaving yourself more vulnerable to the shifting market.

Diversifying can take time but it can open up new possibilities for businesses that want grow and stay relevant. However, if you become too unfocused and stray too far from your core product you might begin to lose your existing audience. The best solution is to remain focused but innovative enough that you aren’t limited by your niche.

Every business should try to improve on what they do best instead of staying static and continuing to create the same product. You should make plans to diversify in order to meet new technology, marketing shifts and other changes so that you aren’t left behind by being too limited. Businesses don’t necessarily need to be a jack of all trades to diversify but simply need to continue keeping their products fresh and interesting.

There are benefits to both staying niche and diversifying but finding a balance between the two can often be the best answer to maintain an interested audience.

Creative Content for a Boring Business

Creative Content for a Boring Business

If your business is not necessarily in the newest and most exciting industry it might be more difficult to get people to read your content. A business that is producing content related to boring topics might struggle with lower engagement and your audience might not even read through the entire post. However, even if you aren’t in one of the more popular and interesting industries like travel, tourism or culture you can still put out creative content that people respond to.

One thing to focus on to make content more readable is to provide some helpful information that people need. Topics that are useful to readers are much less likely to be boring even if they are educational posts about something objectively dull. Essentially, if you are answering a question and providing helpful advice or information that serves a purpose then you will have more success.

The way that you write about certain topics and the language you use in your content can also have an impact on whether readers perceive it as boring or not. If you use a lot of business terms or technical jargon people might quickly lose interest. Writing the way that you and most people speak makes content much more readable and easier to connect with.

Content can also be more creative when it is as specific as possible rather than being about a very broad topic. When content is specific it can communicate to a niche audience and provide more meaningful information that they might need. Broad, generic subjects can come across as dull because they lack focus and often aren’t saying anything new to readers.

When producing content it is helpful to think about the audience and what would appeal most to them. As long as you have the reader in mind when creating content it is more likely to be interesting for the audience.

Digital Media Jargon and Vocab Cheat Sheet

 

Digital Media Jargon and Vocab Cheat SheetThe world of digital marketing can be difficult to navigate if you haven’t had much experience with it and aren’t familiar with the terms. Knowing key definitions can help you make sense of digital media as you start to learn more about how to advertise and produce content online. Here are some important terms to know:

Conversion– When a user online successfully completes an action on your website. Usually it means that a customer has bought something from your website but it could also mean that they have downloaded or read something.

Engagement- This term is important in relation to social media websites because it is a way to quantify how often people are interacting with your post. Engagement means communication with social media users through comments, likes or shares.

Influence/Influencer – An influencer is usually someone who has a large following on their channel, lots of engagement and who is considered an expert in their brand. It is often someone in a niche market who can influence their followers to try out or buy certain products that they recommend.

Click through Rate- When purchasing a paid advertisement, the click through rate refers to the number of clicks your ad receives divided by the number of times your ad is shown in search engines. It is a good indicator of how relevant your ad is and gauge its overall success.

ROI- In digital marketing, ROI stands for “return on investment” and simply refers to how much money you make after your initial investment on an advertisement. If you make twice as much money as you spent on an advertisement then that is considered 100% ROI. The higher the ROI percentage the more successful you can consider that ad investment to be.

There are many other keywords to learn in the realm of digital media but these can help you understand the basics of social media, SEO and paid ads online.

Leveraging Social Media Polls

One of the key strategies that businesses online usually focus on is getting more engagement from their audience on social media. Interacting and getting people to respond to posts can help you build a more engaged fanbase that is likely to stay loyal to your brand and spread the word about what you do. One of the most effective ways to get people to engage with your posts is to create a social media poll to get feedback from your audience.

Getting consumer feedback not only gets people to react to your post, it can also provide you with valuable information that can help you improve what you do. Voting for something can drive excitement for certain products or your brand in general and it can help you understand what your audience really wants. Polls can make user interactions more immediate and intimate in a way that a normal post can’t quite accomplish.

Social media polls can often take the form of allowing followers to decide the best options for products that a company offers. They can also simply be for fun so that the audience can share their opinion on something. Polls can incorporate humor to get people to react in a way that makes them more interested in your brand.

Lettings be involved in business decisions helps them feel more involved in what you do and persuades them to care more about the outcome. Polls can be used on almost any social media site including Facebook, Instagram and Twitter. Even though polls can be useful they should be only posted occasionally so fans don’t bored or lose interest in them.

Mixing in some social media polls with your regular posts can boost engagement and help you build a closer relationship with your audience.

Top 3 SEO Strategies To Do Right Now

Top 3 SEO Strategies To Do Right Now

SEO is a marketing tool that is constantly changing so marketers need to adjust their strategies fairly often to keep up. SEO is still a crucial part of building an online presence so businesses must take the time to pay attention to what the current best practices are.

Here are the most effective SEO strategies that you should implement right away to see better results:

1. Optimize for Voice Search

One of the fastest growing changes in search marketing is the use of voice search tools such as Siri and Alexa. More people than ever are using the voice option on their mobile phone or their smart home devices so that they don’t have to take the time to type. People often use different kinds of phrases and keywords when they use voice search compared to typing a query on a phone or a desktop so you will need to adjust your SEO strategy accordingly.

2. Write Longer Content

Great content is key to having more effective SEO and recently marketers have found that longer posts tend to hold reader’s interest and get more of a response. However the content still needs to be high quality, useful and interesting information that will keep readers on the page longer.

3. Create a Faster Website

If there are any loading or navigational issues with your website it can negative affect the success of your SEO strategies. A fast site will rank higher on Google and will create a better user experience which is important for retaining customers. If you optimize for speed you are going to see more positive results.

The focus of SEO strategies can incorporate many different aspects of marketing but these three options are simple and effective for businesses that want a quick boost.

Best Graphic Design Apps for Social Media Posts

Best Graphic Design Apps for Social Media Posts

Users on social media expect unique and engaging images that will draw them in and encourage them to respond to your post. This is sometimes best accomplished by a great graphic design that will make people want to share your image. Fortunately there are plenty of apps available to help you create interesting graphics for your posts.

Canva – One of the most useful tools for visual design especially for business owners and entrepreneurs is Canva. This is an app that is easy to use for people with limited design skills who want to create a custom image. You can use the app to choose a layout, search for images, purchase stock photos, add visual effects and customize the color scheme and font to match your brand.

PiktoChart – If you are looking to make your own infographics for your social media posts then Piktochart might be the best app to choose. You can also use the app to make reports, banners and presentations in addition to infographics. There are built in templates to choose from that you can easily customize and edit in order to match your brand’s color scheme and themes.

QuotesCover- Posting quotes on your social media sites can be a great way to capture people’s attention and inspire them. QuotesCover is an app that allows users to create beautiful quote graphics so that you can add a design element to personal or famous quotes that you want to share. Within the app you can choose a layout, add your quote, add a photo or choose a plain background and customize the color and font.

Whatever type of graphics you are hoping to post on your site, there are apps that specifically cater to what you are looking for and make it easy to customize and design unique images.

Instagram Cares About Users Wellbeing

Instagram Cares About Users Wellbeing

Instagram has responded to claims that the social media platform is bad for mental health by setting up their own “Wellbeing Team”. Recently a highly publicized survey revealed that Instagram ranked number one as the worst social media network for user’s mental health and wellbeing. Instagram is hoping to combat the negative impact that it has on user’s health by coming up with ways to make it a more positive community.

The health survey showed that although Instagram can be good for self-expression and self-identity, these positive aspects were overwhelmingly outweighed by its association with anxiety, depression and negative body image. The negative elements of Instagram made it rank well below competitors in terms of mental health such as Facebook and YouTube which was actually reported to have a positive effect on wellbeing. Instagram decided to confront the problem by creating an entire team that is dedicated to improving people’s mood and wellbeing through Instagram.

The Wellbeing Team is making an effort to transform Instagram into a place where people feel good and don’t experience feelings of anxiety and depression while using it. It may be a difficult task since many users especially young women experience a lot of negative feelings on Instagram. Women in their late teens and early 20s using Instagram reported that it had a negative impact on their body image and made them feel inadequate about their work and lifestyle.

Instagram is currently changing their priorities and making positive mental health their number one goal for the platform. They have created comment filters that automatically filter out inappropriate comments to prevent bullying and set up teams to review posts by individuals who may need mental health support. If Instagram continues to take measures to improve the community it may be able to minimize the negative impact it has on user’s mental wellbeing.