Did you catch the big game this weekend? Whether you’re in it for the actual game, the food or the half-time show, the advertisements have become a spectacle of their own. Here are 5 commercials and some lessons you can learn from each:
Doritos is known for making funny and memorable commercials and this one doesn’t disappoint. Well, unless you’re more of a cat person… This ad combined humor with product placement in all the right places. Lesson learned: Keep your ads short and to the point – customers will remember!
Samsung has made fun of “urban camping” before, it what others have called their anti-iPhone ads. This latest ad showcases a larger screen and some cool looking stylus pen, all celebrated in an over the top style. The down point of this product highlight is that they should’ve shown more about then pen and show viewers that it’s not just a regular stylus. Lesson learned: You can make fun of the competition but make sure that your product can stand up to your talk!
Nostalgia, anyone? This ad received a lot of buzz and mostly positive reviews. It showcases some pretty cool car features, as well as a possible Ferris Bueller sequel. Lesson learned: people love the 80’s and familiar faces.
While this commercial tried hard to push “reinvention”, the ad itself did very little to show viewers what was so new about the car. I think ads like this spend too much time on the creative aspect and not enough on sealing the deal with hard facts… or even product details for that matter. Lesson learned: A commercial can’t be considered effective if it does little to remind customers why they should use your product.
According to critics, this ad ranks dead last. When these commercials first came out, the point was to be sexy, shocking and provocative. But for the past couple of years, this schtick isn’t doing it for viewers anymore. Lesson learned: Don’t beat a dead horse. If your edgy angle is no longer working, it’s time to think of something else. Nowadays, I think these commercials make the company look very lame and outdated. Anyone else with me?
There’s nothing worse than the misconception of, “If you build it, they will come.” Of course, this also applies to your website video marketing. YouTube views don’t just add up by themselves!
Just like Google’s search engine algorithm changes on an everyday basis, YouTube’s search engine also has a system for ranking your videos as it applies to related terms and keywords. So, in order to make the most out of the hard work you put into making a great video, it’s important to look at a few different ways you can improve your YouTube search rankings.
Titles, descriptions and tags – When choosing these keywords, remember that you’re not just appealing to the YouTube search engine but more importantly, the viewers. It’s important to use interesting terms that people would actually want to click on when your video shows up in their search results.
Positive user interaction – YouTube considers the number of views, comments, subscribers and ratings of your videos. Make it easy for your viewers to comment on and rate your videos. (Depending on the nature of your video, you’ll also have to keep a sharp eye out for YouTube trolls.)
Encouraging clicks – Make sure to add your site URL in your video descriptions and main channel info. Keep your viewers engaged with a call to action such as “Visit our site” or “Support our cause”. Also if you receive video responses, you can accept the links to also help increase the visibility of your videos.
Last night, Conan O’Brien made his triumph return to late night television on the debut of his new show on TBS. Not only did Conan beat David Letterman and Jay Leno, but he also managed to pull in more viewers than Jon Stewart’s Daily Show! Perhaps, this wouldn’t have been possible without the help of the 1 million+ devoted fans of I’m with Coco.
Let’s take a look at how social media has also helped one of my new favorite shows, The Walking Dead:
Home to Mad Men and Breaking Bad, AMC brought life to the comic book series in 6 episodes for the first season of The Walking Dead. After just 2 episodes, it’s been confirmed that the network as OKed 13 episodes for the second season!
How exciting can zombies really be? Check out some fan feedback: “This is the best zombie show ever!!!!!!!!!!!!!!!!!!” and “This by far is one of the best made series, ever, I truly can’t wait to see what you do next. Thanks.” Note how the Page updates frequently with Q&A, conversation and extras to engage their fans.
The marketing team hasn’t just stopped at their Facebook Page though. Fans can also Spread the Dead, which is a way for them to generate a unique URL to share on their social networks. This is a great way to generate buzz and encourage conversation. Meanwhile, more clicks = more points. The contest ends Nov. 19th and prizes consist of $5000 and other Walking Dead memorabilia. Check out the leaderboard to see who has exposed the most friends to the undead.
Tomorrow night, Improv Everywhere is set to carryout their 7th Mp3 experiment!
It will all take place in Manhattan, NY and you can read more about it here. The goal is to have as many people as possible download an Mp3 file that contains instructions – everyone will listen to that file for the first time tomorrow night at 6PM. As the crowd gathers, hilarity will ensure! Last year, the crowd imitated popcorn, followed strangers, and participated in a friendly game of Bats vs. Hammers.
Take a look for yourself in the clip above. Does it remind you of one of your favorite online viral campaigns?
As Katy Perry, Drake, Eminem and Lady Gaga dominate the summer music charts, it was nice to see a change at the top spot. Congrats to Arcade Fire! But what really helped them get there? Good music, unique live performances, loyal fans or a focused social media marketing plan? How about all of the above? Earlier this month, the band even played a live show from New York’s Madison Square Garden, which was streamed in real-time on YouTube.
A look at Arcade Fire’s social media profiles reveals that they are effective because they are so well-maintained. It’s also refreshing to see a band expand beyond just using MySpace. All the profiles are linked to their main site, where fans can find tour information and buy the new album. Over 97,000 digital sales have also helped Arcade Fire secure the #1 spot.
The ease and shareability through social media has given Arcade Fire (and tons of other bands) an opportunity to reach new fans that they wouldn’t have otherwise. A new Arcade Fire fan reveals, “I just found out about this band today and I must say, I’m quite impressed. They are amazing.” Isn’t this glowing review an example of what any band or business would like to have said about them?
‘Modern Man’ is currently my favorite track off the album. Check it out!
Doodle Jump and the World Cup
I’m not a huge sports fan, so I never got the fervor that fans feel during the finals, championships, etc… until this year! I’ve also been paying more attention to online viral marketing and internet memes that come from these events. Soccer is the most watched sport in the entire world and Doodle Jump is one of the most popular iPhone apps, so it’s no wonder that these would go hand in hand for the 2010 FIFA World Cup. This addicting game features creatures that represent team Italy, Norway, Japan and more. Instead of shooting regular balls, our beloved Doodle shoots out a fountain of soccer balls.
Death to the Vuvuzela
If you tuned into the World Cup, you’ll notice a distinctly annoying horn noise in the background. Half-sheep baaa and half-bee swarming, the vuvuzela is a South African stadium horn. Fans like to use it to show their enthusiasm, distract the opposing team, or just to make A LOT of noise. Sports officials have even made attempts to ban the instrument as they are so loud it can even lead to hearing loss. Check out Mashable’s wrap up on the vuvuzela. Someone has created a Twitter account with updates that mimic the instrument’s sound while another vuvuzela-hater has even uploaded an Ewok remix.
Social Media Stats: Lakers vs. Celtics
With the LA Lakers and Boston Celtics tied at 3-3, it’s winner take all at Game 7 of the NBA Finals tomorrow. While the Celtics have home court advantage, Laker fans are sure to riot whether the team wins or loses. Let’s take a look at these long-time rivals and how their social media stats compare:
Most people can agree that the most effective social media advertising campaigns are the ones that provide real value. With this in mind, more companies are creating resources that solely exist to provide customers with information and help solve their problems. I came across this link on Twitter and thought that the Visual Economics site is a great example.
You’ve probably seen these infographics passed around on social media sites but did you know that it’s owned by Credit Loan?
From using ice cream to explain certificate of deposits to visual maps such as this, Visual Economics is an informative site whose sole purpose is to inform. It’s not until I went to check out their Twitter and Facebook Page that I noticed the affiliation. This is a great example of shareable content but it obviously takes a lot of time and effort to compile a whole different site for consumers.
What are some other sites that you’ve found helpful and who are they affiliated with?
Saturday morning’s meeting at the Caltech/MIT Enterprise Forum featured the topic of New Media Revenue Models: Growing Greenbacks in the Digital Ecosystem. Although we wished there was a clearer focus on ways to actually obtain greenbacks (especially for smaller and start up companies), the keynote speakers, panelists and audience helped make it a very informative experience.
Where Social Media Fails
This topic came up and the panelists did a very good job of showing how and why social media marketing can fail.
Relevancy– Instead of spending millions on a Super Bowl ad this year, Pepsi has come up with a Refresh project, where users can vote to allocate funds to a certain charity. Although this is an interactive campaign promoting worth causes, Steve Banfield questioned its relevancy when tied back to Pepsi’s brand. For example, the current leader for the $5,000 block is a charity that will send girl scout cookies to overseas troops. What does this have to do with the Pepsi brand?
Keeping Momentum– When something goes viral, it can spread like wildfire. The I’m with CoCo Facebook Page has nearly 1 million fans. How do you keep your fans and followers excited and willing to participate? The momentum can’t and won’t last forever. Traditional marketing channels have years of research and tons of studies to go off of. While social media marketing is more of an experimental tactic that will take some trial and error.
Where Businesses Fail In a classic episode of The Simpsons, Homer becomes a human guinea pig in testing experimental products for some extra cash. He tries an appetite suppressant that works surprisingly because it makes the person blind! Why crave food when you can’t see it?
Scientist 1: Who’s gonna buy a pill that makes you blind? Scientist 2: We’ll let marketing worry about that.
Many companies, small businesses and individuals fail because they put too much emphasis on social media marketing. They begin to forget that it’s important to provide excellent products and services. Marketing consists of ways to make your product look good, BUT is it actually good? Consumers aren’t stupid and if you offer them shoddy stuff it won’t matter how many friends or followers you have. Chances are, you’ll end up on Consumerist and your bad reputation will follow you for years to come.
Bottom line: Always work hard to improve your goods/services and let marketing take care of the rest.
Check out some tweets on the forum and learn more about upcoming events here.
From shameless self-promotion to broadcasting tweets about everyday things, there is no doubt Twitter is a place to be social. But, what about turning to Twitter as a way to promote good customer service? This is exactly what some companies, like Best Buy, are doing as a way to extend their customer service efforts. It may sound silly or confusing but in the end, it makes sense. Twitter and other social media platforms are attracting your customers, so why would you ignore this segment? With a team of technology pros, Best Buy’s Twelpforce is readily available to assist consumers with any questions and give advice that can help them with pending decisions. Best Buy has even invested in numerous TV spots to help spread the word of their Twelpforce.
Strengthening Your Weak Areas
Some commend Best Buy for their breakthrough marketing and customer service efforts, as they will surely set an example for others to follow. But this idea did not arise from nowhere, as Best Buy has been lacking in the customer service department in the past. Just Google “Best Buy customer service” and you won’t be surprised to find these gems: “Best Buy, worst customer service”, “Best Buy Customer Service is a Joke!”, “Best Buy Embraces the Suck” and more. This is not what any company or individual wants to hear. By utilizing new social media potential to create powerful tactics, Best Buy has found an effective way to strengthen their weaknesses.
A New Trend for 2010
According to the Harvard Business blog, customer service via Twitter is a trend to look out for in 2010. It’s a mutually beneficial plan as businesses will benefit from a cost effective measure that will leave their customers happy when they get the help that they need. Additionally, Best Buy’s Twelpforce is a unique way to build their brand. Their Twitter account is decked out in the signature blue and yellow with a sea of smiling employees. If that isn’t an image that a successful corporation wants to convey, I don’t know what is! Although the Twelpforce is not yet a year old, I think that Best Buy is taking a step in the right direction when it comes to nurturing passionate employees and gaining loyal customers.
If you are publishing digital content to the web, an easy way to encourage people to share and distribute your work to reach a broader audience is a Creative Commons license. Providing a level of protection somewhere between a full copyright and public domain, CC actively encourages people to spread your content around in a way that would be impossible otherwise.
In essence, a Creative Commons license allows people to use your content as long as it is used and credited in a specific way, so that it is still clear who the original author is, but people can use, remix, and distribute the content without fear of legal action. The truth is that obscurity is a far greater threat in web marketing than piracy. Anything that increases your profile will ultimately result in sales, but if you don’t let your content out, you can’t gain an audience.
The truth is, people are going to reuse your content whether you like it or not, so a CC license increases the likelihood that you will be credited, linked, etc… Many influential bloggers are careful not to infringe on copyrights for fear of lawsuits. Make it easy for the people you actually want linking to you, those with credible reputations, to do so and you can be assured you will be credited and reach a wider audience in the process.