Basic Social Media Post Checklist

Basic Social Media Post Checklist

The more effort, time and planning that you put into social media posts the more benefits you are going to see from them. It can be difficult to compete for attention online so you need to have certain strategies in place to get a higher engagement rate.

These are some guidelines for how to put together an effective social media post.

Use Attention Grabbing Headlines

You need to give users something that they will be immediately drawn to through your headline. You can use tricks like promising a specific benefit, asking a question to get more interaction, creating a sense of urgency and triggering curiosity or emotion.

Include Hashtags

It is important with social media posts to include hashtags because they can increase the visibility of the post based on popular topics. More people are likely to see your post if you include a clickable hashtag that they can look through and see your content.

Use Quotes to Provide Compelling Ideas

Many effective social media posts incorporate quotes that provide people with information, inspiration or knowledge. Quotes from a known expert can be especially compelling because people will want to hear their insight on certain subjects related to your brand. Including an image or graphic can make quotes stand out and catch users’ attention.

Create Highly Visual Posts

When it comes to social media, images can be critical because visual posts tend to get more engagement, shares and clicks. Even if you are posting an article it can be helpful for the featured image from the article to appear within the post. The images that you include in your posts can quickly get more of a response than simply adding text.

There are many other ways to improve your social media posts but these are some of the most essential elements to focus on as a basic checklist for your content.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Trending Topics are a Marketer’s Treasure

Trending Topics are a Marketer’s Treasure

When coming up with a marketing strategy, businesses can benefit from finding and taking advantage of recent trending topics. Content marketing that incorporates trending topics can be more effective at reaching people online who are interested in what’s new and relevant. You can get your content read and make sure that your brand is involved in recent events and discussions.

The first step in using trending topics is to be able to find them and search for one that you can easily incorporate in your own content. Trending topics are easiest to find on sites like Twitter, Google, and Facebook. Twitter was the platform that gave birth to the trending topics feature through the use of hashtags to track trends but other websites also incorporate trending topics based on what people search for the most.

You can look through the list of trending topics on any of these sites and try to identify some that would be most relevant to your brand and will interest your followers. You will need to make sure to produce and share the content quickly before the trend loses momentum. You can also plan content with trending topics in advance if you know something will be relevant such as upcoming holidays or events like festivals and award shows.

It is important to use trending topics correctly by employing the exact hashtag that people are using. You also need to make sure you understand the context of the hashtag or the topics so that you don’t use it incorrectly and appear out of touch. Make sure to do enough research beforehand so that your content is useful, relevant and appropriate for the trend.

With enough planning and the right content you can use trending topics to increase brand awareness and reach a new audience.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

5 Twitter Tactics We Can Learn From Trump

5 Twitter Tactics We Can Learn From Trump

President Trump has thrown “social media rules” out the window. No other president has been as active on Twitter, or any social media platform for that matter and has even called himself “the Ernest Hemmingway of 140 characters”.

From attacking celebrities to what some call threatening a world war here are 5 things Donald Trump has taught us not to do when it comes to our Twitter strategy.

1. Avoid Typos

Covfefe anyone? Whether you have millions of followers or not, taking a little extra time to check that your published content is correct is essential. Not only do you want to make sure there are no spelling errors, double check for basic grammatical mistakes and that your links are working. Quotes should be properly cited, articles should come from reputable sources and stats should be factual. These things only take a few moments and can make or break how audiences view your brand. The last thing you want from your followers are comments that say your link is broken or that you used the wrong form of “there”.

“Unpresidented” “No challenge is to great” “Hearby” “Our deepest apologizes” “honered to serve” are just some of the embarrassing typos from President Trump that Twitter has a field day with. These mistakes can make your company seem careless, unprofessional and put a dent in your credibility, some may even say incompetent.

2. Brand Consistency

Whichever industry you are in, it can sometimes be beneficial to join in on the cultural conversation and leverage certain trending topics, albeit they pertain to your business. For example, if you sell sporting goods, keeping up with trending hashtags during the Olympics makes sense and can be valuable to both you and your followers. However, when you are the President of The United States, it might be best not to take multiple jabs at Meryl Streep at the Oscars. If something seems off-topic for your brand and you’re reaching for it to make sense for you, leave it alone.

Twitter has been around for over 10 years, it may be a good idea to take some time and go back and scrub old tweets that are inconsistent with your company’s current philosophy. You don’t want any new tweets to be incongruous with older tweets. Many Twitter users are retweeting Trumps cringeworthy older tweets that simply didn’t age well. Users have been digging up tweets that are direct contradictions of his current policies. Now not everyone has archives of hypocritical tweets waiting to be uncovered, however cleansing your account for things that are simply off brand is constructive.

3. Too Much Self-Promotion

Some people have social media strategy down to a science. There is Gary Vee’s, “Jab, Jab, Jab, Right Hook” method, which is basically engage, engage, engage self promote. There is also the 5:3:2 method that’s about balancing your content and focusing on your audience, not yourself. If your entire Twitter presence is just self-promotion you’re not addingToo Much Self-Promotion anything of value for your followers. Constant self-promo will get you unfollowed or even blocked.

Trump is infamous for being self-congratulatory and constantly tooting his own horn, often referring to himself as a genius and tweeting exaggerated approval ratings. He does this so often that when he does tweet about others it seems disingenuous.

4. Listen and Express Empathy

No, you don’t have to jump on to every #prayfor_____ trending topic you see for the sake of retweets. However, you do want your company to be able to show that they care. In the case of a natural disaster or national tragedy sharing your opinion or “hot take” or placing blame on somebody is the wrong thing to do.

After a hurricane hit Puerto Rico, Trump condemned the San Juan Mayor on her poor leadership abilities. Perhaps tweeting words of reassurance for the Puerto Rican people or providing a link where people can donate would have been more productive. Capitalizing on a tragedy is also a big no-no and may brands have learned this the hard way.

Donald Trump Puerto Rico

Using your Twitter account to listen is severely overlooked. If a customer uses Twitter to complain, address them and offer to speak to them via DM or provide them a customer service number to get their issue resolved. Having an all out Twitter feud with a customer in front of other followers will hurt you in the end.

5. Being Creative Doesn’t Mean Being Controversial

Being consistent doesn’t mean you can’t be creative, and being creative doesn’t mean you have to be controversial. Trying something new in your social media strategy is a good thing. How will you know something works if you’re not constantly experimenting?

However, a lot of brands can land themselves in hot water when they try to be funny or they try to be risqué. Getting a second, third or 4th opinion on your tweet before you click send can save you from irreparable damage if that tweet goes awfully south. Going viral for a tone-deaf tweet can label your brand ignorant for years.Nike

Although it was once advised to keep politics hush, some brands are going full steam ahead. If your brand is against racism, sexism and homophobia and passionate about certain social issues then speaking out on a matter might be important to you. These days more consumers want to know what companies stand for or if you stand for anything at all.

Culture is changing and brands removing themselves from anything remotely controversial are actually alienating a lot of their audience. Some brands that have spoken out against the president have seen overwhelming support while other brands that have expressed their political stances have been hit with the dreaded b word- boycott.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

5 Tips for Interacting with Customers on Social Media

 

5 Tips for Interacting with Customers on Social MediaIn the marketing world today social media is bigger and more important than ever before. Brands need to have a great social media presence and a part of that is making sure that you connect and engage with customers so that they remain loyal and interested in what your company is doing. People online expect great customer service along with interesting and engaging content which means interacting with customers whenever you can.

Interacting with customers can mean responding to comments, re-posting their content or having a conversation online through direct messaging. Customers want their voice to be heard especially if they have questions, concerns or issues with your brand. Even light jokes or humor can be a great way to connect with customers so that they have a positive image of your brand.

Customer interaction on social media can be a crucial aspect of marketing. Here are 5 tips for interacting with customers online-

1. Be Prepared to Always Respond

If people online want to communicate with a brand you need to make sure that you are always available to respond to them. Make sure to have social media staff that can read comments and write an appropriate response in a short amount of time. Customers don’t like being ignored and will be more interested in a brand if they can communicate with them in a timely way.

2. Have an Official Response for Major Concerns

Even though many of your interactions with customers will be positive, at times there will be genuine issues that you need to address. When customers have complaints or major concerns about your product or service you will need to respond in an appropriate way. If you have an official response prepared for these situations you are less likely to deal with too much backlash.

The most important thing is letting customers know that their concerns are being heard when they have questions, a complaint or are alerting the company about a particular issue. You should have a response that directs the customers to more information so that they can have a better understanding of the issue and how to deal with it. Having a prepared response can make it easier to respond quickly and efficiently to each customer so that they aren’t waiting too long for an answer.

3. Post User-Generated Content

Aside from responding directly to comments, there are other more creative ways to interact with customers that will keep them engaged and boost the positive opinion of their brand. Posting content that users have created can get people more involved in your social media site and excited about your company. When your content is created by customers it makes them feel that they are part of the topic and add value to your brand.

An easy way to find user-generated content is to hold a contest asking followers to post photos with your product and provide a prize for the best photo. This not only gets people to know your brand better but it also gives them incentive to share photos of your products and spread the word about the company. Followers will have more of a reason to love your brand and connect with you.

4. Avoid too Much Promotional Content

In order to get users to engage and interact more with your brand it is helpful to avoid making every post about self-promotion. Obviously the goal of social media is to promote new products and market your brand but followers will get bored and lose interest in your page if it is too heavily promotional. You will need to be more creative and conversational to get people to respond positively to the content that you post.

You can create posts that simply ask questions, talk about life matters, or discuss current events so that content is not always focused on selling something. Sparking a conversation is the best way to get people to interact with you and remember your brand. As you attract more people through engaging content you can add in the occasional promotional post to push your products as well.

5. Track Your Interactions and Look for Patterns

An important part of social media is making sure to analyze the results of everything you do to see what works and what doesn’t. Take the time to track the kinds of interactions you have with customers to see what gets the best response. Keeping track can also help you ensure that you are always responding to customer concerns and don’t leave any question unanswered.

Analyzing which posts performed the best and which comments got the most positive response can help you tailor your social media presence. You will be able to learn how to adjust your technique and get the most out of your interactions online.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

The Importance of Social Media for Your Brand

The Importance of Social Media for Your Brand

There are now many facets to marketing your business online and one strategy that continues to grow is social media. More people than ever are joining social media sites and the amount of people using them daily is only expected to keep growing. Social media is not just a place for friends to connect anymore, it represents a huge opportunity for businesses to build their brand and reach a bigger audience.

Because social media has become so important for businesses, ignoring sites like Facebook and Twitter is not really an option anymore if you want to stay competitive in your industry. If people on these sites are more familiar with your competitors because of their social media marketing tactics then you are probably missing out on a lot of key demographics. Marketing on social media is not just a matter of moving with new trends, it is simply a means to communicate in the place where your target audience hangs out.

Engaging with Your Audience

Social media is a very useful marketing tool because it allows you to actually interact with your audience, gauge their interest in your products and your content while also letting you tailor your marketing strategies to what they want to see. Using social media can also help you provide better customer service to your audience which can build up your reputation and create loyal followers. Building up a positive image of your brand on social media can make your overall marketing strategy much easier.

One of the biggest reasons to get your brand active on social media is that your customers will expect you to be available on these sites so that they can learn more about your company. They also expect you to answer their questions and listen to their feedback. There are now millions of businesses using social media sites and not having your brand available on sites like Facebook could mean missing out on a huge audience.

Using Social Media for Ad Campaigns

A major benefit of getting your brand on social media is that you can create tailored and highly focused ad campaigns to market to specific groups. Most social media platforms offer their own paid advertising service such as Facebook Ads and Instagram Ads. These ad services are becoming more important to businesses as they experience a significant boost whenever they launch a social media campaign.

Social media ads make sense for businesses because they are much cheaper than more traditional advertising methods such as tv, radio and print media. You are also able to create your own free promotional posts for organic growth as often as you want. In other words, you can run social media ad campaigns periodically but post regular content on the site to save money.

What makes these ad campaigns especially desirable for businesses is the chance to tailor them to a specific audience through targeted reach strategies. You can show the ad to only certain demographics in order to increase conversions and get a better return. Other types of advertising can be wasteful because they are created for everyone and are often just a shot in the dark in terms of gaining people’s interest.

Another reason social media ad campaigns are helpful is that they provide real time analysis of how your campaigns are performing. You can gauge how much your audience is view and interacting with your ads to make sure you are getting a positive response. You will be able to constantly keep track of how well your ad is doing and find ways to tailor it so that you eventually get the type of results that you are looking for.

Building Brand Awareness

Even if you aren’t using social media ad campaigns very often, simply being involved on social media will help you build brand awareness. Most business leaders agree that social media has a definite impact on people’s familiarity and image of a brand. With social media you are in control of your brand image, can communicate with people and get direct feedback on how people see your brand.

You can use social media to start to build a more loyal following of people who know and love your brand. They might share your content with friends and mention you online so that your positive reputation continues to build. The more that you engage in conversations with people and share valuable content, the more you will be able to build up your brand awareness.

If you haven’t spend much time on social media, it is never too late to start working on your site and launching ad campaigns to get the ball rolling. Once you create a social media strategy you will be able to tailor your content based on your immediate results. The more time you spend on your social media platforms the more you will experience the benefits.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

5 Steps to Social Media Domination

5 Steps to Social Media Domination

When it comes to marketing on social media, some companies may not know where to begin and how to get more people involved with their sites. Having an effective social media strategy means understanding what works on certain platforms and what doesn’t.

Performing well on social media does not necessarily mean hitting it hard with a lot of aggressive marketing and posting. It means tailoring your content to reach a target audience and being consistent in your efforts to voice your brand and get people involved. Following up each campaign by studying analytics and constantly fine tuning your techniques can also make a big different in the impact you have on social media.

Here are 5 ways that you can boost your social media strategy:

  1. Focus on the Right Platforms

There are more options than ever for social media channels where marketing can work but you need to make sure that they make sense for your particular brand. Instead of setting up a profile on every social media site you can find, instead look at the demographics of who hangs out on certain channels and consider whether it would benefit you to be there. If you’re not sure you can start with the basics such as Facebook marketing and Twitter posts and then decide if you want to expand to options like Pinterest or Snapchat.

Remember that more social media profiles does not always equal better when it comes to market. Focusing your energy on just a few sites and getting high engagement rates is more useful in the long run than balancing several that aren’t performing as well.

  1. Find Your Audience

While more general social media marketing campaigns may seem like they have broad appeal, it is actually more effective to create custom campaigns that target specific groups. For each campaign you create you can think about your ideal customer based on their age, gender, occupation, interests and other traits to really narrow down the market.

Social media lends itself to this kind of focused marketing because people make this information readily available on their profiles. Tools like Facebook Ads allow you to create custom advertisements that will be shown to the type of audience you choose.

  1. Work on a Content Calendar

As important as what you post is also when and how often you post. Adding content too often can deter people from following you because they will be overwhelmed with too much information. Too little content could mean that people forget about your company and engage more with something else.

It can be helpful to schedule your posts so that you can keep track of the frequency of what you’re posting and don’t end up alienating followers in any way.

  1. Boosting Engagement

One of the crucial aspects of social media marketing is not just creating content but making sure that people interact and engage with it as much as possible. Try to take time to respond to followers and answer their questions or get them involved through tactics such as photo contests. The more you engage with them the more likely they are to remain interested in your brand.

  1. Use Analytics to Your Advantage

In order to understand what works and what doesn’t on your social media page you need to measure engagement and make use of the analytics the site offers. You should always track your social media ROI to determine if your campaigns were successful. Measuring results often allows you to constantly tailor your marketing efforts so that you know what strategies are working as you go.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

4 Common Social Media Marketing Myths

4 Common Social Media Marketing Myths

The way that people use social media and the way that businesses market on different platforms continues to evolve and change every year. Brands that are new to social media marketing may have trouble figuring out what their best strategy or approach should be. There are a number of myths and misconceptions that can hinder your ability to be successful on social media.

Understanding these common marketing myths can help you learn more about how to use social media to your advantage.

  1. You Need to Market on Every Social Media Platform

There are social media apps that come and go with their popularity but businesses might feel pressure that they need to be using every new platform available. Some companies might make the extra effort to engage with people on as many social networks as they can but in a lot of cases it may not be necessary. Expending extra energy on a platform that doesn’t suit your brand or where your target audience doesn’t hang out won’t make sense in the long run.

Instead of spreading yourself too thin and diluting your presence online it is a better strategy to focus on platforms where you will get the best results. Even if you are only on a few major platforms it won’t matter as long as you are able to target your audience and reach them directly through those networks. You can also think about which options help to showcase what your brand is about and represent your product or service most effectively.

As long as you focus your attention on a few platforms and are able to generate the results that you want from them there is no reason to add new social media sites to your marketing strategy.

  1. Your Audience Will Come Naturally

Some companies may feel frustrated when they aren’t able to get the type of results they want simply from posting high quality content. People in marketing may believe that as long as you are creating the right material that people want to see then the audience will naturally follow. Unfortunately this is not always the case especially for startups or lesser known brands that are struggling to find their audience.

Even with good content you might need the initially push from paid ads and promotional campaigns to get people to see your brand. Once people are more aware of your company you might see more organic growth through sharing among the audience members. The best strategy however is to start out with some sponsored ads until you see the kind of results you are looking for from social media.

  1. You Need a lot of Followers to Be Successful

While it is always good to have a large amount of followers, it doesn’t always mean that you are getting the kind of interaction that you want from them. Many of your followers may not even be reading your posts or engaging with them which makes the number less meaningful. For smaller companies, the goal is not always just to increase the number of followers but rather to increase engagement.

The number of followers you have can be a good metric for knowing how many people know about your brand and like you enough to subscribe to your posts. When it comes to the audience members that actually are making purchases and getting involved with your brand, that usually is based on engagement. Your success on social media can be determined by how many meaningful interactions you have with your audience and not just the size of the audience itself.

You can start to measure the impact that your ads or regular posts have on social media by looking at engagement data such as likes, comments and shares. Keeping track of these can give you a better idea of your success on social media.

  1. Social Media Strategy is Separate from Other Marketing

Although in some ways social media marketing can stand on its own as an independent strategy, it actually works best when it is used in conjunction with other tactics. It is a good idea to connect your social media strategy with your content marketing, SEO, influencer marketing and personal branding. Even if you have figured how to target your audience and know the best times to post you also need the right kind of content to encourage engagement

Your other marketing strategies draw support and power from your efforts on social media and vice versa. Even if your social media strategy is going well you will need to continue your other marketing efforts and combine them for the best results.

Once you break through these myths about social media marketing you might have a better idea of how to make the most out of all of your advertising and promotional strategies online.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Social Media Tactics For Your Business

Social Media Tactics For Your Business

Mastering Social Media is no easy feat. Its relatively new when looking at the history of the web, but we can learn a thing or two from the pros when it comes to connecting with your audience on a deeper level, and making Social Media work for your business. It’s all about your approach. If you’re a business struggling to make the most of social media, we’ve gathered some pro tips to simplify your efforts.

First off, it’s vital to be different. There are tens (if not hundreds) of thousands of companies just like yours. With that kind of competition, try telling out-of-the-box stories. Create content that aligns with your value proposition. Even if your industry is not traditionally “exciting”, there’s always a chance to spice things up a bit with intriguing blog posts, fun explainer videos, unique narratives and more.

If there’s one thing to acknowledge in the millennial generation, it’s that attention spans are at an all-time low. According to global studies, 50% of users only stay on sites for a maximum of 10 seconds. Hence the call for short but sweet micro-content. Less text, more visuals. Less detail, more vibrancy, color and design. Use simple words that get straight to the point, and ALWAYS use a POWERFUL call-to-action.

Another concept making waves in the world of social media is the ability to connect in real-time through live video. Periscope and Facebook are at the top of the global list. Live videos allow you to hold “in-the-moment” Q&As, show your customers what your business looks like during work hours, and most importantly, ignite more loyalty – giving you the chance to amplify your personality.

Social media marketing isn’t easy for businesses, but if you’ve got patience and a knack for keeping up with the times, it’ll be much easier than you think. Engage, engage, engage, and make sure your efforts always align with the heart of your proposition. Good luck – and don’t hesitate to get in touch with us at any time for more advice!

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Is Twitter Still Effective for Marketing My Business?

Is Twitter Still Effective for Marketing My Business?

We are living in an online world, where Social Media is king. There are ongoing debates as to who is the strongest of them all, and one of the main conversations revolves around twitter. Countless businesses still use the platform to market their businesses. While some have enjoyed success, a lot have also moved on to platforms that provide ‘better’ marketing results such as Facebook. Every company differs.

Twitter is a fantastic way of getting short and sweet messages out to the public – be it colleagues or customers. Yes, Twitter can be a great marketing tool. But it can also be your worst enemy. Let’s say you sell cars, and your customer isn’t happy. He tweets about it, and the whole world sees it thanks to the reality of hashtags. If you’re going to be active on Twitter for your business, make sure you know how to keep your customers smiling.

On a more positive note, Twitter is ideal for use as a media outlet – such as posting news or updates. It’s vitally important, however, to use “Twitter Etiquette”. The easiest way to adhere to this is to write a quick, catchy sentence about your latest news/product, leaving a link to a longer article should the readers wish to continue.

Massive companies such as Dell regularly post promotions on Twitter – with great success. Twitter is mainly about instant conversation and breaking news, not lengthy status updates or rants. Make it conversational and personalized. People look to TV for ads. Not to Twitter, which is essentially all about conversation. It’s a chance for your customers to tag you and communicate with you directly, developing a stronger bond – and more powerful marketing efforts.

If you’re not tweeting yet, or are worried about the platform’s worth, there’s still plenty of merit in it. Just always be cautious, do your homework, and you’ll be fine! Don’t hesitate to get in touch with us at any time to find out more hints and tips with evolving Social Media trends.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

12 Benefits of Social Media For Your Business

12 Benefits of Social Media For Your BusinessFacebook was launched in 2004. Since then, it has grown to 1.7 billion users in 2016, making it larger than the population of any country on earth. Clearly, social media has taken the world by storm. At first, “friends” used social media to connect with each other and share free, personal content. However, it didn’t take long for companies to realize the potential the medium has for bringing their message to millions of potential customers. Here are the reasons you should consider using social media as part of your marketing strategy.

1. Drives Traffic
Content that goes “viral” can be seen by thousands of people almost instantly. This level of publicity can attract a lot of attention that you can use to promote your company. It is now easier than ever for people all over the world to see your content and spread your messages to each other.

2. Allows Relationship Building
Unlike many traditional forms of advertising, social media marketing is not one-sided, but interactive. Tweets and status updates from your customer base allow you to become “friends” with your supporters, knowing about their lives, and being able to tailor your message to something that will appeal to them. People will begin to view your company less as a faceless corporation, and more like a group of people with a vision with which they can connect.

3. Customizable and Targeted
With social media, you can create content targeted towards a particular audience, showing a chosen niche group content designed to appeal to them. Facebook in particular offers opportunities to customize your advertising like never before, so you can specifically choose to broadcast your message to people likely to respond positively.

4. People are More Respective
For many people, “advertising” has a negative reputation as something unwanted or manipulative. Therefore, the most effective marketing shouldn’t feel like you are actively trying to sell something. Most users view Facebook, Twiter, and Instagram as ways to connect with people, and are thus less likely to reject your message as marketing, and therefore more likely to connect with it.

5. Instant Response to Problems
Not only are you able to send messages, but you are able to receive them as well. If there is a problem with your company or product, social media can be a convenient way for the message to get back to you. If you are able to deal with the problem in a timely and satisfying manner, your professionalism will be on display, in a way bound to increase your brand’s reputation.

6. Fast And Responsive Content
The ideal social media content is short and punchy, and can be created and shared in a manner of minutes. An effectively created and placed post may be looked at by hundreds or thousands of people minutes after it is posting, allowing for instantaneous feedback. You don’t have to wait for a publisher or television studio to put your advertisement out there, because social media content can be seen right away, at your control.

7. A Large (Mostly) Level Playing Field
If you are a small business with a low amount of capital to invest in advertising, you are not at a significant disadvantage competing against larger internationally-known corporations. If you are able to create clever, creative, attention-grabbing, and useful information, and post it in strategic you can generate a very high level of web traffic and online sales.

8. Expand Your Customer Base
There are lots people out there who may be interested in what your business has to offer, but may not know you exist. There are many different ways social media enlarge your business by creating awareness. Twitter can connect you with people using keywords that might indicate interest in your products, Facebook allows you to join groups related to your customer base or industry, and Quora can help you answer industry-relevant questions and show off your expertise. All of these can be important avenues for disclosing your business.

9. Costs Very Little
Setting up a social media account is free with an email address, meaning that you can start creating content and sharing it with the world for free, generating interest and awareness in your products without spending any capital. Even if you do hire an online firm to manage your social media output, you are likely to see a huge return on your investment. For example, using Google Adwords will cost you $1-2 per click, whereas a targeted Facebook or Pinterest post can cost as little as $0.12 for each person who checks you out.

10. Fun and Creative
Social media is designed to be fun. You are able to interact with people directly. Displaying a creative and playful side can both make your message more likely to be shared, and be a joy to be a part of. You can host a twitter chat to celebrate a new product launch, create a meme to communicate an idea, or share a poll with your fans.

11. Know Your Competitors
Other people and companies have social media pages as well. Often, these can be very important sources of information about what trends they may be up to, or actions you can respond to or follow.

12. Know Your Customers
People use social media to share about themselves. If somebody publically declares they are a fan of your company, they are telling you important information about themselves. This can help you think about what they like, dislike, believe, and value, in a way that can strengthen how you communicate with them.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.