For most service based industries, higher quality leads come through when the potential customers call your business, rather than when sending a message or filling out a form. With the growing trend of mobile device usage, it’s no surprise that business owners would rather push phone calls on paid ads.
Why You Want Customers to Pick Up the Phone
Customers who are ready to make the call are often near the end of the decision stage in the buying cycle and ready to buy. These are the customers you want to capture. When customers call on the phone, it gives the business the advantage of having a personal interaction. That is, if you don’t have exactly what they want, you can always work with them to find another solution that will solve their problem. The customer may also reveal more things to you in person (on the phone) than what they will put on a contact form or email. Online messages often present the problem of playing email or phone tag. But when you have a live person on the phone, problems can be solved faster, needs can be met, and more conversions will take place!
Take Advantage of PPC Click Call Only Ad Formats
Ad choices for mobile campaigns are great because they make clicks to calls so easy and attractive. There’s no hassle of remembering or writing down the phone number to dial or call at a later time. In the time of instant gratification, it will make customers extremely happy to know that they can call at the touch of a single button and get their answers solved. It’s up to your business to be set up and equipped to handle these calls so that you can meet the expectations.
Ads created in call-only campaigns are fine-tuned to show only on mobile devices that are capable of making calls. Clicks on these ads will only generate calls — they won’t link to a website. These ads also are very flexible with how they can appear. Each line of your ad could potentially be hidden in order for the entire ad to look its best on any mobile phone.
When you create a new ad in your call-only campaign, you’ll be asked to enter a phone number for your business. In order to verify your ad and number, we’ll ask for a verification URL, which should lead to page that displays your phone number.
You can read more here: https://support.google.com/adwords/answer/2453991?hl=en
How to Make Calls Work with Your PPC Ads
Before a potential customer decides to call your business, it’s essential to make your ad appealing and give them incentive to call. The starting point of paid ads are always the ad copy and keywords you choose to target, so call-only PPC ads aren’t any different.
Phone calls are also a good way to measure your business growth in tangible numbers. Keeping track of the amount and types of phone calls will also help you predict and forecast future business.
If you’re looking for an increase in phone calls, PPC ads are a great place to start but you have to make sure that your business is equipped to do so. Give us a call today at (888) 347-7757 if you have any questions about PPC ads or if you need an evaluation of your campaign.
Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.