Optimizing Your Facebook Posts (Part 1)

You’re on Facebook and making posts. But, did you ever stop to see IF your posts are even being seen? Before we explore how to make the most out of those Facebook posts, it’s important to understand the method behind it.

The image above should look familiar. When you log onto Facebook, your friends’ posts or organized by ‘Top News’ or by ‘Most Recent’ posts.

Personally, I always like to view Most Recent posts. But according to an article on Social Media Today, a staggering 95% of people only view posts on the Top News feed, missing other posts that don’t rank as high. By default, posts are automatically organized by Top News.

So, did you know that Facebook has an algorithm for ranking these posts? It’s called Edgerank and consists of three main factors:

  1. Affinity – this relies on the relationship between you and the other user. If you guys interact more on Facebook (messages, wall posts, profile views), your friend’s “affinity score” will be higher than other people you don’t really talk to.
  2. Weight – Facebook gives a different weight of importance to things that you can engage in (Like, comment, tag).
  3. Time – Facebook is pretty much based in real-time so it’s not surprising that older posts become less important.

Knowing this should give you a better idea of what shows up on your main Top News feed and why. This is especially important for businesses because it’s only estimated that 40% business wall posts show up on Top News feeds.

Make sure to stay tuned for our next post later this week as we explore different ways you can optimize your Facebook wall posts!

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Tools for Measuring Facebook Engagement and Growth

Measuring engagement and ROI can be tricky topics… but even more so when it comes to your Facebook Page. As of now, there is no definitive answer or “right” way to do it. Luckily, there are many tools and strategies that will help give you a better understanding of the social activity on your Facebook Page.

  1. Facebook Insights – I’m not a very big fan but it does the job. Facebook Insights give you an overview of’ ‘Like’ growth since your Page’s creation, fan demographics, and analytics per post. As Mari Smith puts it, impressions are based on the number of times your post is loaded on someone’s Facebook stream. This isn’t very helpful and also doesn’t take into account unique views.
  2. Google Analytics – If you prefer using Analytics, you can embed a tracking code onto a custom tab on your Facebook Page. Again, it might not be too helpful because it can’t be used to track activity on the Wall.
  3. Manually – Depending on how much time you have dedicated to a campaign, tracking engagement manually can be a cost-effective method.

In the end, Facebook measurements can fall short, so it’s important to avoid getting too caught up in numbers. How do you keep track of your Facebook Page growth?

And before I forget, here are some great (free) tools that you can use to track your social media marketing campaigns:

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Social Media and Shameless Self Promotion

“Magic Mirror on the Wall, who is the Fairest one of all?”

Your social media profiles are an online representation of yourself and your brand. This is why it’s so important to remember NOT to go overboard when it comes to self promotion. Not only will it annoy your customers but it can also drive them away.

But I’m Just Networking…
It’s unbelievable actually. Can you believe that some people still think shameless self-promotion is synonymous with “social networking” or even “social media marketing”? Instead of looking at it from only a sales perspective, you also need to consider that it helps to create brand buzz in your specific industry. It’s also helpful to improve customer loyalty and perception of your brand.

How to Avoid the Narcissism
This isn’t very easy as the nature of social media is pretty narcissistic. With phrases like “Follow Me on Twitter” and “Like Us on Facebook”, it doesn’t get any more self-serving. You can put your own spin on it: how about “Join” or “Connect”, instead? Ask your fans and followers questions and appreciate their input.

Things to Remember
It’s very cheesy but customers are number one. Instead of using social media all the time for self-promotion, think of it as a way to build connections so that fans can trust you before they buy.

Do you have any good examples of brands that shamelessly self-promote?

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Facebook Ads Gone Wrong

bad Facebook ads

What’s wrong with these ads? A LOT, considering that I’m a 23 year old female.

It’s no wonder Facebook ads aren’t wildly successful. I stumbled across this article where a small business owner ran up a bill of nearly $300 in Facebook ads for “nothing”.  Perhaps, Max got it wrong when he assumed that simply creating an ad will generate customers or even calls. Take this as a lesson before you attempt to create a Facebook ad campaign. Here are some takeaways:

Targeting the right demographics: These ads clearly got it wrong when it came to consumer demographics. I’m pretty sure they wouldn’t willingly advertise dentures or hip replacements to me. So it’s either a) they don’t care b) they didn’t bother to specify the demographics. From age, location, interests, you can specifically target how your ads show up.

Keep an eye on your budget: Don’t be a Max. Setting up an ad campaign for the first time can be complicated. If you’re just starting out, make sure to set a daily or lifetime budget. I’m sure if Max did this, he wouldn’t have ran up that $300 bill. Also pay attention to CPC (pay per click) and CPM (pay per 1000 impressions).

Review feedback and consider other alternatives: Facebook ads are known for having relatively low CTR (click-through rates). This means people aren’t interested in ads on Facebook or you just have bad ads. Perhaps, if you have a small business, you’ll benefit more from pay per click ads or even free means of promotions.

In the end, I think Facebook ads work best to get people to Like your Page. If your Page is engaging and has a lot to offer, people will click Like as if it were a badge of honor to show off to their friends. Looking for computer repair services in a certain area? Not so much… What’s your take on Facebook ads?

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

What Do You Think of Facebook Marketing Solutions?

What is It?
Facebook Marketing Solutions is a Page run by Facebook’s very own employees. It’s a resource page for brand marketers to share and learn about marketing on the social site. Though the Page was founded early last year, I haven’t really noticed it until it showed up in my ‘Recommended Pages’ box. The Page also some helpful tips on how to build your brand presence, engage your audience and spread your message.

An Interesting Concept
Make sure to check out the Discussions tab to see what people are asking and answering. It seems to be an interesting concept but I see that a lot of topics are overwhelmed with spam. For example, the latest discussion is titled ‘Please Like my FB page’. If this continues, I can see how it will be a lot more problematic than helpful.
Facebook is taking a stand to help marketers get a better understanding of their changing game. As far as I know, Twitter doesn’t have a resource similar to this. I’m not sure how well this would work for Twitter where spam seems to be even more prevalent. I’m noticing a lot more spam accounts that are following the emarketed profile. Schemes like: cash for gold, win a free iPad, vacation home rentals etc.

Things That Could be Improved
There are cool case studies on Coca-Cola and Starbucks but what about the little guys? I think this Page is lacking information for local business and smaller businesses that are just starting out. They seem to be taking suggestions into consideration so I hope they add more info about this in the future. I’d definitely like to see more info for small businesses and less spam.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

New Viral Marketing Campaigns Spread Excitement

I always like to hear about the latest viral marketing campaigns and see how big brands are trying to outdo each other.

Papa John’s Pizza Mania

First off, p-i-z-z-a! Papa John’s unveiled an online contest this week asking fans to share their special recipe. The contest, dubbed “Papa’s Specialty Pizza Challenges”, encourages pizza aficionados to submit their special recipe along with a short blurb about why their pizza is so special. Ten semi-finalists will get a chance to have their recipe tested at Papa John’s HQ. From there, three finalists will have their recipe featured on the Papa John’s menu in August. But the excitement doesn’t stop there! Of the final three, Papa John’s will hand out a $1000 budget for marketing.
The recipe with the most sales will get a permanent spot on the menu! The grand prize also includes free pizza for life and an appearance in a Papa John’s TV ad. Go to Papa John’s Facebook and take a look for yourself. I never thought that people could be so excited about pizza but as fan Diane writes on the Page’s Wall, “I don’t care for American Idol. But, a pizza right now sure sounds good.”

Honeymooning with Holiday Inn
Holiday Inn also launched a campaign this week targeting newlyweds who are looking for a good deal for their honeymoon. Appealing to members of their rewards program on Twitter, Holiday Inn’s month long “Honeymoon on Us” contest will give out free prizes. With wedding season around the corner, this is the right time for the InterContinental Hotels Group to focus their efforts on vacationing couples. The grand prize is pretty great too – a complete wedding registry!

Papa John’s and Holiday Inn are just two examples of how big brands are using social media to the fullest extent. Nike also just set a record with their new viral ad. Do you have any other examples you’d like to share? It doesn’t have to be a promotion that’s currently running.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Does the New Facebook Make You Miss the Old MySpace?

Privacy Concerns
Facebook’s privacy shuffle is not quite done as founder Mark Zuckerberg reveals that new settings will be coming very soon. Great, just what we need!
Facebook’s integrity may be unraveling as many users are angered by privacy violations, profile bugs, and Zuckerberg’s pompous behavior. A recent source reveals that Zuckerberg called users “dumb f****” when a friend asked why users would trust a stranger with their information.

Profiles Lacking Personality

Privacy is not the only thing that Facebook user profiles are lacking – what about the personality? Remember when you could make your interests “unique”? Maybe you enjoy ‘music to sleep to’ or some other obscure band or activity. Thanks to the site’s new feature, you can’t even add something you’re interested in to your profile unless it already has a presence on Facebook (via Group, Page, Community etc.) On top of that, adding an interest to your profile instantly connects you to other users who like the same thing, whether you like it or not.

Now everyone is stuck with a boring, generic profile layout and you can’t even add an interest that Facebook doesn’t like. Remember when you could add your favorite song to your MySpace profile or change your background layout to match your mood? No, we aren’t talking about the obnoxious animated gifs. What if you just wanted to simply change the background color and font? Not possible with Facebook. Although my MySpace account has been laid to rest many years ago, the new Facebook makes me miss it sometimes. Facebook’s features seem to be getting more problematic and restricting. That’s not to say that MySpace didn’t have privacy issues of their own… but still.

What’s Next?

Thousands have already pleaded to commit social suicide and quit Facebook by May 31st, will you join? I’m also looking forward to Diaspora, an alternative to Facebook, which is set to launch September of 2010.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Social Media: What’s in a Name?

In the social media world, going viral is gold. It’s hard to get people riled up about something and when it happens, the spontaneity of word of mouth is unstoppable. Today, we’ll take a look at how some notable name changes have helped in going viral. Sit back, take some notes and get ready to change your name.

Making a Splash for a Good Cause
Courtesy of this short clip, Reddit founder Alexis Ohanian shows us how effective the right name can be. As he explains it, social media helped out for a worth cause in 2007. Greenpeace held a contest to name a humpback whale and raise awareness about protecting these gentle giants. Mister Splashy Pants won out above the other names and helped attract attention to this cause.

A Foodstuff Gets More Fans than The Worst Band in the World
Can this pickle get more fans than Nickelback? Yes, it can. If you haven’t heard, Nickelback is arguably one of the worst bands in the world. An anti-Nickelback enthusiast decided to create a Facebook Fan Page and gather fellow fans for this cause. You may have seen it pop up on your friend’s page and it’s too funny not to follow! Here are some other things that this Pickle beats: MTV, Glenn Beck, and naps. As of now, the Pickle is still in the lead.

Shameless Self-Promotion
Are you a fan of Chad Javon Johnson? Maybe Chad Ochocinco of the Cincinnati Bengals rings a bell. In 2008, the football player legally changed his last name to match his jersey number 85, in Spanish. The word “Ochocinco” is actually displayed across his uniform. There were some rumors that Chad wanted to change has last name to “Himself”. Just picture the announcer saying, “And Johnson throws a pass to Himself”. Hilarious, but no. Chad has recently announced that he is planning to change his name to “Hachi Go” – which roughly translates to 85 in Japanese.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

Add Pieces of Flair

Office Space ignited our love for adding tacky buttons to our uniforms in a vain attempt to convey a persona. Let’s stop to ask ourselves, are we limited OR are we only limiting ourselves? Take some time to find your own source of inspiration. After all, no one wants to end up like a Milton… (spoiler: he’s the one that burns the office building down).

So, what are some of your favorite ways to add a little panache to your work/workspace?

Personalize Your Browser
Calling all Firefox fans! Their Personas toolbar has been out for awhile and it allows you to apply different themes to your internet browser. Not feeling any of the designs? You can create your own, of course. Create a header (3000px wide x 200px high) and footer (3000px wide x 100px high). Next:

  • Install the tool bar
  • Click on the fox icon on the bottom left of your browser
  • Preferences > Show custom Persona in menu
  • Custom > Edit > Locate image locations, apply and you’re done!

Jazzing Up Your Facebook Fan Page
Do you need to create a custom box or tab for your Facebook Fan Page? Don’t waste your time with other useless applications – Static FBML is all you’ll need. Check out Mashable’s latest showcase of 5 interactive Facebook Pages. Isn’t GAP’s campaign cute? With this application, you can also add picture galleries, videos and more. I really like how business-friendly Facebook is becoming.

Travel to Another Era for Inspiration

Sometimes, there’s nothing like a blast from the past to get our creative juices flowing. If you love vintage print ads, this is a collection that you can’t miss! Don’t know what it is, but there’s just something that is so exciting. Maybe, it’s the technicolor and lack of Photoshop! I’m not just talking about ads – literature, films, and movies can always help you feel inspired if you’re in a rut.

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.

The Can and Can’ts of Social Media

There is much more to social media than just building up Twitter hype. Nowadays, businesses may be excited to implement a new social media marketing plan, but have unrealistic expectations of what it can really do. Like anything else, you can’t expect it to help bring you success if you don’t put in enough time and effort. Here’s a look at what social media can and can’t do for your business:

What It Can Do

  • Target your audience: If you’re looking into running ads on Facebook or MySpace, these two sites allow you to target specific demographics of your audience. This will be helpful in identifying your goals, as you can reach users by age, location, interests etc.
  • Improve customer interaction: On the surface, the point of social media profiles is to be social. You’ll want these connections to translate into something deeper but you can’t unless you can improve customer involvement. Social media allows you to do so by consistently involving the audience via blog posts, Tweets, and status updates.
  • Keep customers informed: Awhile ago, Bausch + Lomb recalled their contact solution because it was linked to eye infections. As a recipient of their newsletter, I got an email about the recall and a coupon for a new (untainted) product. Luckily, no eye infection for me! Social media can help with damage control just as well as it’s used to announce local events or new products.

What It Can’t Do

  • Have a short-term mindset: Your marketing plan consists of ongoing efforts, so why wouldn’t your social media campaign? Many people make the mistake by neglecting their social media profiles over time. Social media requires the three C’s: consistence, commitment, and creativity.
  • Replace your entire marketing plan: Although it’s successful for very few companies, a marketing plan solely based on social media is not realistic. Instead of looking at social media to replace your marketing plan, think of it as an additional tool you can use to complement your more traditional strategies.
  • Guarantee success: You may be popular on Twitter, but what does it really mean? You can’t guarantee success on any social media site if you don’t tie it back to your goals – this may be increased visits, clicks, purchases etc. Being popular doesn’t mean that you’re successful, but it can help!

Matt Ramage is founder of Emarketed a web marketing agency located in Los Angeles. He loves coffee, good design, and helping businesses improve their look and getting found on the Internet.